Using mail.alskyline.com Webmail: A Tour of the Web Interface

Skyline Mail is Skyline Cloud's business email service, and you can reach your inbox from any browser at mail.alskyline.com — no desktop software required. This guide walks you through signing in and finding your way around the web interface, with practical tips for composing, attaching files, searching, and setting up a signature.

Note: This article is text-only — screenshots are omitted. We describe each part of the interface so you can locate it on screen.

Signing in

1. Open https://mail.alskyline.com in your browser. You'll be taken to the Skyline-branded sign-in page at /webmail/login — recognizable by its blue gradient background and the Skyline logo.
2. Enter your full email address as the username (for example, you@yourdomain.com).
3. Enter your mailbox password. This is the password set for your mailbox in the Skyline Cloud portal, not your portal login password.
4. If two-factor authentication (2FA) is enabled on your account, you'll be prompted for the 6-digit code from your authenticator app. Enter it to continue.

Once authenticated, the page opens the full Skyline Mail web interface. From here on, everything happens inside your browser.

The webmail layout

When webmail loads, you'll see three main columns plus a top bar. Here's what each area does.

Folder pane (left)

The left-hand column lists your mail folders: Inbox, Sent, Drafts, Deleted Items, Junk, and any custom folders you create. Click a folder to view its contents in the message list. You can right-click a folder to create subfolders, rename, or empty it.

Message list (center)

The center column shows the messages in the selected folder — sender, subject, a short preview, and the date. Unread messages are highlighted. Click any message to open it in the reading pane. You can sort the list (for example, by date or sender) using the column controls at the top of the list.

Reading pane (right)

The right-hand column displays the body of the message you've selected, including the sender, recipients, date, and any attachments. From here you can Reply, Reply All, Forward, Delete, or move the message to another folder using the action buttons above the message.

Compose button and search

• The Compose button (usually labeled "New" or "New email") sits near the top — click it to start a new message.
• The search bar runs along the top of the window. Type a keyword, sender, or subject to find messages quickly (more on searching below).

The app switcher (Mail / Calendar / Contacts / Tasks / Settings)

At the top of the interface is a switcher that lets you move between the Skyline Mail apps:

• Mail — your inbox and folders (the default view).
• Calendar — appointments and meetings.
• Contacts — your address book.
• Tasks — to-do items and reminders.
• Settings — preferences, including your signature.

Click any of these to switch views; click Mail to return to your inbox.

Composing a message

1. Click Compose to open a new message window.
2. Fill in the To field (and Cc / Bcc if needed). Start typing a name or address — matching contacts will be suggested.
3. Add a Subject.
4. Type your message in the body. The editor supports rich formatting (bold, italics, lists, links) using the toolbar.
5. Click Send when you're done. To finish later, your draft is saved automatically in the Drafts folder.

Attachments

To attach a file, click the Attach (paperclip) icon in the compose window, then select the file from your computer. You can attach multiple files; they'll appear listed in the message before you send. Recipients receive them as standard email attachments.

Searching your mail

Use the search bar at the top to locate messages fast:

• Type a contact name, a word from the subject, or a phrase from the body.
• Results appear in the message list. By default, search looks in the current folder — you can broaden it to search all folders if your search options allow.
• Click a result to open it in the reading pane.

Searching is the quickest way to find an old thread or an attachment without scrolling through folders.

Setting up a signature

A signature is added automatically to the bottom of your messages. To create one:

1. Open Settings from the app switcher at the top.
2. Find the Mail or Signatures section.
3. Create a new signature, give it a name, and type the content (your name, title, company, phone, etc.). You can format it with the editor.
4. Choose whether it's added to new messages, replies/forwards, or both, then save.

Your signature will now be appended automatically when you compose.

Switching to Calendar, Contacts, and Tasks

Skyline Cloud webmail is more than email. Use the app switcher to:

• Calendar — view your schedule, create appointments, and invite others to meetings.
• Contacts — store and organize your address book; entries here power the auto-complete in the Compose window.
• Tasks — track to-dos with due dates and reminders.

If you also use Outlook or your phone, these same Calendar and Contacts items sync via Exchange ActiveSync, so changes you make in webmail appear on your other devices.

A few handy tips

• Stay signed in safely: always sign out when using a shared or public computer.
• Keep 2FA codes ready: if your account requires 2FA, have your authenticator app handy each time you log in.
• Use folders: drag messages into folders (or right-click → Move) to keep your inbox tidy.
• Mark Junk: if spam slips through, move it to the Junk folder to help filtering.

Need help?

If you can't sign in, don't see your folders, or have a question about your mailbox, reach out to the Skyline support team through the Support section in your portal at https://cloud.alskyline.com — we're glad to help.