3
Copies of data
Backup & Disaster Recovery
Backup & Disaster Recovery That You Can Actually Test
Most backup strategies fail at the worst possible moment. SKYLINE Care's BC/DR programme eliminates that risk with immutable backups, documented RTO/RPO commitments, and mandatory live drills — not just "it should work" assurances.
Our 3-2-1-1-0 backup architecture ensures data is always recoverable: three copies on two media types, one offsite, one immutable air-gapped, and zero untested restores. Enterprise clients benefit from 2-hour RTO and 15-minute RPO — among the strongest guarantees available in the MENA region. Quarterly tabletop exercises and live DR drills generate the ISO 22301 evidence your auditors and cyber-insurance underwriters require.
Backup architecture
Business Continuity & Disaster Recovery
3-2-1-1-0 Backup Rule: 3 copies of data · 2 different media types · 1 offsite copy · 1 immutable air-gapped copy · 0 errors verified on every restore test.
2
Different media types
1
Offsite copy
1
Immutable air-gapped
0
Errors — verified restores
RTO / RPO matrix
Service Level Commitments
| Tier | Recovery Time Objective (RTO) | Recovery Point Objective (RPO) | DR Drill Cadence | Backup Retention |
|---|---|---|---|---|
| Standard | 24 hours | 24 hours | Annual | 30 days |
| Pro | 8 hours | 1 hour | Semi-annual | 1 year + monthly archives |
| Enterprise | 2 hours | 15 minutes | Quarterly + tabletop | 7 years, immutable + air-gapped |
DR drills
DR Drill Cadence & Evidence
Every drill produces a signed DR Test Report — accepted by ISO 22301 auditors and cyber-insurance underwriters.
Standard
Annual
- Data restore test
- RTO/RPO verification
- DR Test Report
Pro
Semi-annual
- Everything in Standard
- Failover rehearsal
- Monthly SLA report
Enterprise
Quarterly + tabletop
- Everything in Pro
- Executive tabletop exercises
- Full compliance evidence pack
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