Trust & Compliance

Certifications & Credentials

Our certifications ensure the highest standards of quality, security, and regulatory compliance, giving our enterprise and government clients complete confidence in our services.

Our Professional Accreditations

Holding international and local accreditations covering quality, cybersecurity, asset management, and infrastructure.

ISO 9001:2015

Quality Management System

Issuing Body: International Organization for Standardization
Scope: Quality management across all service divisions including SCADA, IT, Fire Safety, and Construction

ISO 27001

Information Security Management

Issuing Body: International Organization for Standardization
Scope: Information security management for IT infrastructure, cybersecurity operations, and data centre services
Premier

Saudi Aramco Approved Vendor

Strategic Vendor Accreditation

Issuing Body: Saudi Aramco
Scope: Approved vendor for SCADA systems, industrial automation, fire safety, and IT infrastructure services

SACS-002

Data Centre Compliance

Issuing Body: Communications, Space & Technology Commission (CST)
Scope: Saudi Arabian data centre design, build, and operations standards compliance

NCA-ECC

Essential Cybersecurity Controls

Issuing Body: National Cybersecurity Authority (NCA)
Scope: Compliance with essential cybersecurity controls for government and critical infrastructure projects

ISO 55001

Asset Management

Issuing Body: International Organization for Standardization
Scope: Asset lifecycle management for CMMS and industrial maintenance operations
Healthcare & Medical Devices

Healthcare & Medical Device Compliance Standards

Our CMMS and Asset Management platforms operate to the strictest healthcare and medical device standards, enabling hospitals, laboratories, and medical device manufacturers to achieve full regulatory compliance.

ISO 13485 Medical Device Quality Management System

ISO 13485:2016

Medical Devices Quality Management

Issuing Body: International Organization for Standardization
Scope: Complete maintenance records, change control, risk management integration, calibration tracking, audit trail, CAPA corrective & preventive actions
Joint Commission International hospital accreditation
Global Gold Seal

Joint Commission International (JCI)

Healthcare Facility Accreditation

Issuing Body: Joint Commission International (USA)
Scope: Healthcare accreditation requirements: equipment inventory, maintenance documentation, performance monitoring, safety incident tracking, staff competency, compliance reporting
ISO/IEC 17025 laboratory calibration and testing

ISO/IEC 17025:2017

Calibration & Testing Laboratories

Issuing Body: ISO/IEC — Saudi Accreditation Center (SAAC)
Scope: Traceable calibration certificates, calibration schedules, expiry alerts, out-of-tolerance management, signed certificate archival with full audit chain
ISO 14971 medical device risk management and patient safety

ISO 14971:2019

Medical Device Risk Management

Issuing Body: International Organization for Standardization
Scope: Lifecycle risk assessment, maintenance hazard analysis, incident reporting, post-market surveillance, risk-based corrective action triggers
Saudi Food & Drug Authority medical device registration and surveillance
🇸🇦 Saudi

Saudi Food & Drug Authority (SFDA)

Medical Device Registration & Surveillance

Issuing Body: Saudi Food & Drug Authority
Scope: MDS-REQ1 and MDMA compliance, post-market surveillance (PMS), National Center for Medical Device Reporting (NCMDR), vigilance requirements for medical devices in KSA
CBAHI Saudi hospital accreditation standards
🇸🇦 KSA Hospitals

CBAHI Alignment

Saudi Hospital Accreditation Standards

Issuing Body: Saudi Central Board for Accreditation of Healthcare Institutions
Scope: Support for CBAHI Facility Management & Safety (FMS) standards, medical equipment maintenance, calibration management, safety incident tracking, training documentation

Governance, Continuity & Data Protection Standards

Additional standards that reinforce organisational trust and meet requirements for government, healthcare, and financial sectors.

ISO 22301 business continuity and disaster recovery data centre

ISO 22301:2019

Business Continuity Management

Disaster recovery planning, geo-redundant backups, documented RTO/RPO, routine failover drills, protecting mission-critical services for hospital and government clients.

ISO 45001 occupational health and safety workers in PPE

ISO 45001:2018

Occupational Health & Safety

Workplace risk assessment, incident tracking, safety training programs, permit-to-work for SCADA supervision, facility maintenance, and construction site operations.

ISO 14001 environmental management sustainability

ISO 14001:2015

Environmental Management System

Environmental compliance, carbon emission tracking, hazardous waste handling, data centre sustainability, supporting Saudi Green Vision 2030 initiatives.

Saudi PDPL personal data protection compliance
🇸🇦 Saudi

Saudi Personal Data Protection Law (PDPL)

KSA Data Protection Compliance

Data consent management, minimisation, subject rights (access/deletion), configurable retention, in-Kingdom data residency, 72-hour breach notification pipeline under SDAIA guidelines.

SACS-210 Aramco cybersecurity standard operations centre
Aramco

SACS-210

Aramco Third-Party Cybersecurity Standard

SACS-210 compliance for vendors accessing Aramco environments: MFA, endpoint monitoring, full audit logging, network segmentation, social engineering deterrence, CVE vulnerability management.

HIPAA-aligned controls for protected health information PHI

HIPAA-Aligned Controls

Protected Health Information Safeguards

HIPAA administrative, physical, and technical safeguards: PHI encryption at rest/in transit, granular access logs, Business Associate Agreements, breach notification procedures for healthcare clients handling US-origin data.

Our Methodology

How We Follow ISO Standards In Practice

A six-stage accreditation lifecycle applied to every quality, safety, and information-security standard we hold — from initial gap analysis through annual recertification.

01
Gap analysis and initial compliance assessment workshop

Gap Analysis & Scoping

Executive and process-owner workshops benchmark the current state against the standard — ISO 13485, JCI, ISO 27001 — and document closable gaps with owner, deadline, and criticality.

02
Quality management system documentation, policies and SOPs

Documentation & SOPs

Quality manuals, Standard Operating Procedures (SOPs), document control records, retention policies, and RACI matrices — all versioned inside a controlled DMS with approval audit trail.

03
Staff training sessions on ISO compliance and quality standards

Training & Competency

Certified recurring training programmes, competency tests, per-standard certificates, engineer skill matrix, and automated 60-day-before-expiry alerts for every required course.

04
ISO standards implementation in daily engineering operations

Implementation & Operations

Every work order, calibration, or change control is logged in a CMMS linked to the relevant clause — ISO 13485 §7.5 for maintenance, ISO 17025 §6 for calibration, ISO 27001 Annex A for security.

05
Internal audit review and CAPA corrective action process

Internal Audit & CAPA

Independent annual internal audit calendar, digital NC/CAPA form, root-cause analysis (5-Why / Fishbone), 30/60/90-day effectiveness verification, and quarterly management review.

06
Certification awarded and continuous improvement review

Certification & Continuous Improvement

Third-party Stage-1 + Stage-2 audit, certificate issuance, annual surveillance audit, and triennial recertification — with KPIs that raise the bar every cycle (PDCA in action).

3-Year
Recertification Cycle
Annual
Surveillance Audits
Zero
Major Non-Conformities
PDCA
Continuous Improvement
Compliance Management Capabilities

What Our Platforms Enable You To Achieve

Our CMMS and Asset Management platforms bake these standards directly into daily workflows — not as a bolt-on tool.

Calibration Certificates

Upload, version, and track calibration certificates with expiry alerts and out-of-tolerance workflow.

Complete Audit Trail

Immutable log of every change — who, when, before/after values — for JCI, CBAHI, SFDA, and ISO audits.

Preventive Maintenance Scheduling

Calendar-driven PPM schedules, SLA tracking, auto-escalation — aligned with ISO 13485 §7.5.3.

Photo & Document Evidence

Before/after photos, inspection checklists, signed acceptance forms stored against each work order.

Role-Based Access Control

Granular permissions by role, department, and data classification — HIPAA minimum-necessary compliant.

Incident & CAPA Tracking

Full CAPA lifecycle — non-conformance, root-cause, corrective/preventive action, effectiveness review.

Regulatory Report Exports

One-click export packs for SFDA, CBAHI, JCI surveys, ministerial inspections, and ISO recertification audits.

Configurable Retention Periods

Legal-hold, ISO 13485 lifetime+2yr, CBAHI 10yr — enforced automatically with archival and legal export.

15+
Global Standards
100%
Audit Traceable
72h
Breach Notice SLA
24/7
Compliance Monitoring

Technology Partner Certifications

Certified partnerships with leading global technology companies to deliver reliable and fully supported solutions.

HPE

Certified Partner

Cisco

Select Partner

Dell Technologies

Technology Partner

Fortinet

Authorized Partner

Schneider Electric

Alliance Partner

Microsoft

Certified Partner

CrowdStrike

Certified Partner

Why Certifications Matter

Enterprise and government clients require certified vendors for mission-critical projects. Our certifications are not just badges of honour -- they represent an ongoing commitment to operational excellence, security, and reliability.

Quality Assurance

Standardised processes and continuous quality monitoring ensure consistent, measurable service delivery that meets international benchmarks.

Regulatory Compliance

Full compliance with Saudi regulations including NCA cybersecurity requirements, CST data centre standards, and Saudi Aramco vendor regulations.

Risk Mitigation

Proven risk management frameworks protect our clients from security threats, operational failures, and regulatory non-compliance across all project engagements.

Ready to Start?

Let's Build Together

From data centre design & build to cybersecurity SOC operations and smart CMMS — our integrated solutions protect and optimize your operations.

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ISO 9001 & 27001
Aramco Approved
SACS-002 Compliant
NCA-ECC Certified