Ransomware Recovery & Incident Response Retainer — Saudi Arabia

When ransomware hits a Saudi organisation, the first 24 hours decide whether you recover cleanly or pay twice. Skyline delivers ransomware recovery and incident response for businesses across Riyadh, Jeddah, Dammam and the wider GCC — combining hands-on containment, digital forensics, and rebuild work so encrypted systems come back without re-introducing the attacker.

Our engineers move fast: isolate affected hosts and Active Directory, identify the strain and entry vector, hunt for persistence and lateral movement, then rebuild from clean, verified backups. We support double-extortion cases where data was stolen as well as encrypted, and we help you meet Saudi reporting duties — including SDAIA breach notification within 72 hours and coordination with the National Cybersecurity Authority (NCA) where applicable.

Most organisations engage us on an incident response retainer: a pre-agreed block of hours and a guaranteed callback SLA so a responder is contractually obligated to pick up when an alert turns real. Retainers also fund proactive value during quiet periods — compromise assessments, ransomware readiness reviews, and executive tabletop exercises tuned to your actual environment.

• Emergency response — containment, eradication and forensic triage, on-site in major Saudi cities or remote.
• Retainer SLAs — flexible hour blocks with priority callback; unused proactive hours never wasted.
• Clean recovery — backup validation, AD rebuild, and hardening so the same door doesn't reopen.
• Compliance support — breach notification packs aligned with PDPL/SDAIA and NCA expectations.
• Vendor-neutral — we work with your existing EDR, backup and cloud stack, not a single product line.

Whether you are mid-incident now or want a responder on standby before one happens, we engage on clear SLAs with honest scoping and no lock-in.