Open DNS in the console and select the zone of your domain. Select Add record and choose what you are setting up: Web hosting points a name at your website, Email adds the mail records for a provider, and Custom record lets you enter the Type, Hostname, Value and TTL yourself. The shortcuts Point to hosting and Point to server set the root domain and www in one step.
What you need
- A DNS zone for the domain in Skyline Cloud, with the domain's name servers pointing to Skyline. If the name servers are elsewhere, changes made here have no effect.
- A role that manages domains and DNS (for example Domain & DNS Administrator).
- Your second step at hand: the console can ask you to confirm your identity before DNS changes.
How do I add or change a DNS record?
Open the zone. In the console menu open DNS and select the domain. The page title is DNS · followed by the zone name, and Search by hostname or value… finds a record quickly.
Point the name at a website. Select Point to hosting to send the root domain and www to your Skyline web hosting. For another name, such as shop, select Add record, choose Web hosting, pick the website and type the hostname (@ for the root).
Point the name at a server. Select Point to server and choose one of Your servers; this sets the root domain and www to that server's address.
Set up email. Select Set up email (or Add record → Email), choose the Email provider and select Add email records. The MX, SPF and related records for that provider are added together.
Add a custom record. Select Add record → Custom record, choose the Type (for example A, CNAME, MX or TXT), type the Hostname (@ or a name), the Value and the TTL, and save.
Change or remove a record. To change a record, add the new one, then select Delete on the old one and confirm under Delete DNS record. A deleted record disappears for visitors once its TTL has passed.
Which record do I need?
| You want to | Record | Example |
|---|---|---|
| Point a name at a server address | A (IPv4) or AAAA (IPv6) | @ → 203.0.113.10 |
| Point a name at another name | CNAME | www → yourcompany.sa |
| Receive email for the domain | MX | @ → the mail server, with a priority |
| Prove ownership, or publish SPF, DKIM and DMARC | TXT | @ → v=spf1 … |
The address 203.0.113.10 is a documentation example; use the address shown on your own server's page. For mail on Skyline Mail, copy the exact records from Skyline Mail → Domains.
How long until a change is visible?
A new record is answered by Skyline's name servers within moments. Visitors who looked the name up earlier keep the old answer until its TTL (time to live) runs out, so lower the TTL a day before a planned move and raise it again afterwards.
If something goes wrong
| What you see | What to do |
|---|---|
| Changes have no effect | Open DNS → Nameservers & Pointing. If the domain is Not delegated yet, its name servers are still elsewhere: change them at the registrar, or make the change at that DNS provider. |
| The console asks for a code before saving | DNS changes are sensitive, so the console can ask for your second step. Enter the code and continue. |
| A CNAME is refused on the root domain | The root (@) cannot be a CNAME. Use Point to hosting or an A record instead. |
| Email broke after editing records | Keep one MX set and one SPF record. Compare with the records listed under Skyline Mail → Domains and restore what is missing. |
Frequently asked questions
What does @ mean?
The domain itself, for example yourcompany.sa without anything in front.
What TTL should I use?
An hour (3600 seconds) is a sensible default. Use a shorter TTL shortly before you plan to change a record.
Where are Skyline's DNS servers?
Skyline hosts DNS inside the Kingdom; the name servers to use are listed under DNS → Nameservers & Pointing.
Can I delete a whole zone?
Yes, with Delete zone on the zone page. Do this only when the domain no longer uses Skyline's name servers, because every record goes with it.
Related guides
- How to connect a domain you already own to Skyline Cloud
- How to add your domain to Skyline Mail and pass the MX, SPF, DKIM and DMARC checks
- How to create a cloud server in Skyline Cloud
- DNS records explained: A, CNAME, MX and TXT
- How Skyline Cloud works: all guides
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