To use your own domain with Skyline Mail, select Create at the top of the console and choose Add domain. The console guides you through four steps: enter the domain, prove you own it with one TXT record, publish the mail records (MX, SPF, DKIM, DMARC) at your DNS host, and create the first mailbox. A live panel shows each record as Live, Wrong value or Not published.
What you need
- A domain you own, and a sign-in to the place where its DNS records are managed (your registrar or DNS host).
- A role that manages mail or domains in Skyline Cloud.
- About 30 minutes. Most DNS hosts publish a new record within 5 to 30 minutes.
How do I add my domain and pass the checks?
Enter your domain. Select Create at the top of the console and choose Add domain; the page Enter your domain opens. Type the main domain, for example yourcompany.sa, without www. Select Continue. Subdomains are handled for you.
Prove you own it. The console shows one TXT record with its Type, Name / Host, Value and TTL. Add it at your DNS host; the page detects your DNS host from your name servers and shows step-by-step instructions for it. The check repeats every 30 seconds, or select Check now.
Publish the mail records. Under Publish your mail records copy each record to your DNS host. The Required group makes mail and automatic sign-in work: MX (where mail is delivered), SPF (who may send), DKIM (a signature on each message) and DMARC (what receivers do with failures). The Recommended group lets mail programs configure themselves.
Watch the live status. The Live status panel counts the records that are live. A record marked Wrong value or Not published has a Why is this not live? link that shows what the console currently sees in DNS.
Create the first mailbox. When every mandatory record is live, fill in Create your first mailbox and select Create mailbox, or choose Skip for now and create mailboxes later.
What does each mail record do?
| Record | What it does | What happens without it |
|---|---|---|
| MX | Tells other mail servers where to deliver mail for your domain | Incoming mail does not reach Skyline Mail |
| SPF (TXT) | Lists the servers allowed to send for your domain | Your messages are more likely to be marked as spam |
| DKIM (TXT) | Publishes the key that verifies the signature on each message | Receivers cannot confirm the message is really yours |
| DMARC (TXT) | Tells receivers what to do when SPF and DKIM fail, and where to send reports | Others can imitate your domain more easily |
The console generates the exact values for your domain; always copy them from the page instead of typing them.
Will this change my website or stop my current mail?
No. Skyline never changes the A or CNAME records of your main domain or www, so your website is untouched, and you keep your registrar. Your current mail keeps working until you change the MX record. If another mail provider is still configured on the domain, the page lists the records that must be removed before the switch is complete.
If something goes wrong
| What you see | What to do |
|---|---|
| The TXT record is not found after an hour | Check that it was added on the main domain (host @), not on a subdomain, and that you saved it at the DNS host that your name servers really point to. Then select Check now. |
| A record shows Wrong value | Open Why is this not live?, compare with Currently resolves to, and replace the old value. Keep only one SPF record per domain. |
| Another mail provider is still configured on this domain | Remove the listed records of the old provider once your mailboxes are created and, if you need old mail, imported. |
| Cloudflare shows the record but the check fails | Set the record to DNS only (grey cloud), not proxied. |
Frequently asked questions
How long does verification take?
Usually minutes. The console re-checks every 30 seconds, and most DNS hosts publish a record within 5 to 30 minutes; some take up to an hour.
Do I have to move my domain to Skyline?
No. You keep your registrar and your DNS host; you only add records there. You can also manage DNS in Skyline Cloud if you prefer.
Can I add more than one domain?
Yes. Repeat the steps for each domain; each one gets its own records and its own status.
Where do I see the result later?
Skyline Mail → Domains lists every domain and counts those that need attention or have incomplete records; Mail setup & records on a domain opens its record list, and Deliverability shows the state of SPF, DKIM and DMARC.
Related guides
- How to create a mailbox in Skyline Mail
- How to track a message with the Skyline Mail log
- How to edit DNS records in Skyline Cloud and point a name at a website, a server or mail
- Mail records explained: MX, SPF, DKIM and DMARC
- How Skyline Cloud works: all guides
Ready to do it? Sign in to Skyline Cloud. No account yet? Create your account; opening one is free and needs no card.
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