Questions from Qatar
Frequently asked questions
Is Skyline based in Qatar?
No. We serve Qatar from Saudi Arabia — Dammam, Riyadh and Jeddah. Most work, from requirements and configuration to training and support, runs remotely by video call, WhatsApp and phone. When a project needs people on site in Doha, Lusail or an industrial city, we arrange the visit with you in advance.
Can our systems and data be hosted inside Qatar?
Skyline Cloud servers run in Riyadh, in the Kingdom, and in other regions. Local servers in Qatar are on request: tell us what you need and we will tell you honestly what we can arrange. If your sector has data-residency rules, your legal advisers and auditors decide what applies, and we design the setup around that decision.
Which currency do you bill in?
Billing is in Saudi riyals (SAR). Prices on this page come from the Skyline Cloud live price list, so they show the current rates. For projects, maintenance contracts and on-site work, we send a written quotation in SAR after scoping the work with you.
Do you hold NCSA or Civil Defence approvals?
No, and we do not claim to. NCSA, the CRA, MCIT and Civil Defence are listed on this page for context only. We plan projects around the national frameworks your auditors apply, and the authorities and your consultants decide what is required of your organisation.
How does Qatar's personal data law affect our maintenance or IT systems?
Law No. 13 of 2016 on Personal Data Privacy Protection applies when you process personal data, such as tenant, patient or staff records, and NCSA publishes guidance on it. We help with the technical side — access roles, audit logs, encryption, backups and hosting choices — while your legal advisers decide what the law requires of you.
Can you support plants in Ras Laffan or Mesaieed?
Yes, for the systems we offer: CMMS, SCADA monitoring, IoT sensors, networks and security. Much of the setup is done remotely. Industrial cities have strict access, permit and induction rules, so site visits are planned with your site team in advance and follow your procedures.
Does the software work in Arabic and English?
Our team works in Arabic and English, and our CMMS, facilities and ERP software are built for bilingual teams, with a mobile field app for technicians. Ask for a demo with your own asset list to see the screens your staff would use.
How do we get started?
Send a WhatsApp message or call +966 509939334, or email info@alskyline.com. Share your sites, the number of assets or users and what you want to fix first. We reply with questions, a short demo and a scoped proposal, and nothing is committed until you agree the plan.
Tell us about your facilities and systems — a senior consultant will reply with a plan and a quote.